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Sterling silver is the highest quality silver used for jewellery and is an alloy of pure silver, mixed with other metals to increase its durability.

Pure silver is 99.9%, but is too soft to use on its own for jewellery, as it can be dented, bend or become scratched. Sterling Silver comprises of 92.5% pure silver, with the remaining 7.5% comprising of other metals, such as copper, to ensure that it is robust and suitable for normal use. The name, “925 silver”, reflects the silver content.

This is a legal standard of purity set by Assay Offices in the UK and is used for most silver jewellery throughout the world.

An alloy is a metal made by combing two or more metals to add strength.

Rhodium is a precious metal, which is hypoallergenic, and is sometimes used to plate sterling silver jewellery to protect it from tarnishing – useful when you may have detailed pieces that are not so easy to keep clean.

Silver plate is process of bonding a layer of silver to a base metal, such as brass or copper. It is difficult to know if something is plated just from looking at it. However, to keep it in sparkling condition, it is advisable to keep it away from any corrosive materials, such as perfume, hairspray etc., and that it is stored away properly to ensure that it retains its good looks.

A hallmark guarantees that your jewellery conforms to the legal standards of purity and is independently tested at the Assay Offices in the UK.

Sterling silver, in the UK, must contain 92.5% pure silver and every piece of sterling silver jewellery which weighs 7.78% grams should be hallmarked. CL Silver Jewellery has its own hallmark at the London Assay Office and all our jewellery pieces 7.78 grams and over are hallmarked. (Jewellery below 7.78 grams is exempt from hallmarking.)

This process gives you the assurance of the quality of the jewellery you have purchased.

Sterling silver is likely to tarnish with time, so keeping it away from perfume, skin creams, deodorants, salty air, chlorine, chemicals and other acidic items will help the jewellery retain its good looks.

We recommend you do not wear your silver jewellery whilst showering, bathing or doing physical activities.

You should polish your sterling silver jewellery with a soft, dry cloth to avoid tarnish, preferably one that is a specially impregnated silver cloth.  (These are available from our website).

We do not recommend that you use a silver polish or dip, ammonia or bleach.

Store your beautiful jewellery away from sunlight and heat, ideally in a lined box or tarnish-resistant pouch. Keep it out of the bathroom, if possible, and wrap your jewellery in tarnish resistant tissue paper, away from all chemicals.

Yes, but you will need to place each order separately.

In the unlikely event that your goods arrive damaged, please notify us at: enquiries@clsilverjewellery.co.uk so that we can resolve this matter quickly. Our contact details are enclosed with your new purchase.

Unfortunately, we are unable to deliver to military bases or PO Box numbers.

Royal Mail Tracked 24 – £5.00
(insured up to £150)

Special Delivery Guaranteed before 1pm – £10.00
(insured up to £750)

FREE STANDARD UK shipping for all jewellery/accessory orders totalling over £30
(excluding discounts and postage) Free delivery is shipped via Royal Mail Tracked 48 (insured up to £150)

Please ensure you select delivery that matches your spend.  For example if your total purchase is over £150 we recommend that you select special delivery to ensure your purchase is covered.

We can arrange deliveries to most parts of the globe.

Our basic charges are as follows:

Eire: £6.99
Europe: £9.00
International: £11.00
All the above deliveries would be tracked and will need a signature on receipt.

If you have an unusually heavy parcel, the delivery charges may be increased and we will notify you in advance if this is the case.

Overseas orders are sent by air mail and should arrive as below:

Eire: 10 days
Europe: 10 days
USA/Canada: 14 days